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America's Remote Help Desk

News and Events

America's Remote Help Desk Celebrates Its 10th Anniversary!

Eldersburg, Maryland – May 11, 2010 – America’s Remote Help Desk (ARHD) is pleased to announce the celebration of their 10th company anniversary! ARHD is an outsource IT firm based in Eldersburg, MD founded in 2000 by Rich Rubinstein and Josh Lippy.

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ARHD Upgrades IT Systems Management Tools:
The Resolve Service Suite

Eldersburg, Maryland – March 25, 2010 – America's Remote Help Desk (ARHD) is pleased to introduce the Resolve Services Suite, a comprehensive offering of IT Systems Management services. The Resolve Services Suite includes anti-virus, patch management, data backup, disaster recovery, asset management, IT automation, server and desktop monitoring, and reporting services.

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Leaders Portfolio Interviews President of ARHD

Eldersburg, Maryland – February 12, 2010 – On Wednesday, February 10th, the President of America’s Remote Help Desk, Rich Rubinstein, was interviewed by the Leaders Portfolio with Rebecca Blacksmith.

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ARHD Wins SmartCEO's Future 50 Award

Eldersburg, Maryland – February 8th, 2010 – On Thursday, January 7th, America’s Remote Help Desk (ARHD) was honored to be named a Future 50 winner by Baltimore SmartCEO magazine for the fifth time in seven years.  The Future 50 program recognized the 50 fastest growing companies in the Greater Baltimore area based on employee and revenue growth. Winners were recognized at the Future 50 event held on January 7th, 2010 at the Baltimore Marriott Waterfront Hotel and were featured in the January edition of Baltimore SmartCEO magazine. This year’s Future 50 winners collectively employ 5,500 people and have brought in more than $2.5 billion in revenues.

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ARHD Launches New Website

Eldersburg, Maryland – January 19, 2010 – America’s Remote Help Desk (ARHD) is pleased to announce the launch of their renovated website: www.arhd.com. ARHD has revamped their company image with a more stream-lined and user friendly web presence.

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Rich Rubinstein Selected as part of the 100 Smart CEO’s

Eldersburg, Maryland – November 24th, 2009 – America’s Remote Help Desk today announced that their President and CEO, Mr. Rich Rubinstein has been selected by SmartCEO magazine to join an elite group of 100 leading CEO's in the highly competitive Smart 100 Program. The Smart 100 Program recognizes companies and their CEO’s who have demonstrated exceptional leadership, strategic vision, and character. Rich’s progressive vision for an Outsource IT firm executed with a virtual workplace model has enabled ARHD to stay competitive and continue to grow each of their 10 years in business.

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ARHD Adds 3 Clients to their Portfolio in Quarter 3 2009

Eldersburg, Maryland – October 5th, 2009 – On Monday, October 5th, America’s Remote Help Desk (ARHD) announced three new clients have signed service agreements with them during the third quarter of 2009.

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ARHD 2009 Best Places to Work by the Baltimore Business Journal

Eldersburg, Maryland – September 17th, 2009 – America’s Remote Help Desk today announced that it has been selected as one of the 2009 Best Places to Work by the Baltimore Business Journal. The award recognizes the company's achievements in creating a positive virtual work environment that attracts and retains employees through a combination of employee satisfaction, work conditions and company culture.

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ARHD Welcomes New Clients in Quarter 2 2009

Eldersburg, Maryland – July 2nd, 2009 – On Thursday, July 2nd, America’s Remote Help Desk (ARHD) announced two new clients have signed service agreements with them during the second quarter of 2009.

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ARHD Welcomes New Clients in Quarter 1 2009

Eldersburg, Maryland – April 3rd, 2009 – On Friday, April 3rd, America’s Remote Help Desk (ARHD) announced three new clients have signed service agreements with them during the first quarter of 2009.

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“I really appreciate the way ARHD covers my business. I am happy to be a client.” – CEO

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“ARHD keeps us cutting edge in IT. Their Help Desk is fantastic.” – COO

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“By the time we notice an issue, ARHD is already addressing it.” – CFO

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“ARHD is a proactive company working to help us meet our IT needs.” – Finance Administrator

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“The consistency and reliability has made ARHD a fantastic resource for us.” – Co-Founder

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“ARHD has always taken care of our IT and as far as we’re concerned, that will continue.” – Partner

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“ARHD is on the ball. They know what needs to be done and they take care of it.” – CFO

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“It’s all about having happy, productive employees and ARHD has helped us accomplish that.” – VP of Operations

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“ARHD’s execution and results were flawless.” – CTO

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“They are responsive, dedicated, knowledgeable; the best outsource solution we have.” – COO

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ARHD, All Rights Reserved.
America's Remote Help Desk
Baltimore Address: 6400 Ridge Road, Suite 11
Eldersburg, MD 21784
Website designed by Wood Street

America's Remote Help Desk provides 24x7x365 remote/outsource help desk, IT support, system maintenance, proactive monitoring, network monitoring and outsource IT services to companies nationwide. ARHD area of focus remains the Maryland (MD), Virginia (VA), Northern VA (NOVA), and Washington (DC) area.