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	<title>America&#039;s Remote Help Desk</title>
	<link>http://www.remotehelpdesk.com/blog</link>
	<description>Just another WordPress weblog</description>
	<lastBuildDate>Mon, 30 Aug 2010 16:41:28 +0000</lastBuildDate>
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		<title>Mitigating Your Exposure to Viruses and Spyware</title>
		<description><![CDATA[Viruses and spyware are a plague in today&#8217;s interconnected environment. In our day to day IT Support activities we are often asked how to mitigate the risk of a machine becoming infected and also how to manage ongoing viral infections.
Unfortunately there isn&#8217;t one answer that fits all. Viruses and spyware can be complex. Good internet [...]]]></description>
		<link>http://www.remotehelpdesk.com/blog/?p=192</link>
			</item>
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		<title>Cloud Computing Security: Ready for your Confidential Data?</title>
		<description><![CDATA[What is Cloud Computing?
You can’t look at any technical section of a newspaper or website these days without reading about “cloud computing.” The term seems to be popping up everywhere. So, what exactly is cloud computing? A simplistic definition is computing on the Internet. It allows users the ability to access everything on the Internet, [...]]]></description>
		<link>http://www.remotehelpdesk.com/blog/?p=186</link>
			</item>
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		<title>10 Tips for choosing a Service Management System</title>
		<description><![CDATA[To be effective in any job you need the right tools.  For an IT support operation, the Service Management System is the engine that enables the department and speaks for the customers.  With a good system that has been researched and set up correctly you can take your operation to the next level.  The system [...]]]></description>
		<link>http://www.remotehelpdesk.com/blog/?p=56</link>
			</item>
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		<title>Windows 7 vs. Snow Leopard: What to Choose For Your Business</title>
		<description><![CDATA[If you are a computer user, you probably have strong feelings in the Apple vs. Microsoft debate, but if you are a business owner, personal likes or dislikes don’t mean as much as the bottom line. So what exactly do Mac OS X Snow Leopard and Windows 7 have to offer business owners?
Because of the [...]]]></description>
		<link>http://www.remotehelpdesk.com/blog/?p=166</link>
			</item>
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		<title>Blackberry Alternatives &#8211; iPhone 4.0 and the Droid</title>
		<description><![CDATA[If I had a significant amount of stock in Blackberry I would be concerned.  I love my Blackberry and it&#8217;s a fantastic device.  The exchange integration with a Blackberry Enterprise Server is still second to none.  However the draw backs are obvious.  The additional infrastructure, the licensing, the ongoing support, etc.  It&#8217;s mostly a cost [...]]]></description>
		<link>http://www.remotehelpdesk.com/blog/?p=155</link>
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		<title>10 Ways to Improve the Perception of your IT Department</title>
		<description><![CDATA[Everyone in your organization has the opportunity to speak with the front line support staff.  The Help Desk typically has more contact with the employees than any other team or department.  Each user contact is a precious opportunity for the Help Desk to make a positive impact and instill confidence in the user base.
Scientific studies have shown us [...]]]></description>
		<link>http://www.remotehelpdesk.com/blog/?p=30</link>
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		<title>Google Fiber for Baltimore (bmorefiber.com)</title>
		<description><![CDATA[Google&#8217;s Fiber for Communities initiative (Think big with a gig) is a hot topic around Baltimore these days. As previous blogs indicated, Google is planning to build ultra-high speed broadband networks on a trial basis across the country. The plan is to deploy 1 Gbps, fiber optic connections directly to people&#8217;s homes. There is a [...]]]></description>
		<link>http://www.remotehelpdesk.com/blog/?p=123</link>
			</item>
	<item>
		<title>10 Virus and Spyware/Malware Prevention Tips</title>
		<description><![CDATA[Viruses and spyware are a plague in today&#8217;s interconnected environment. In our day to day IT Support activities we are often asked how to mitigate the risk of a machine becoming infected and also how to manage ongoing viral infections.
Unfortunately there isn&#8217;t one answer that fits all. Viruses and spyware can be complex. Good internet [...]]]></description>
		<link>http://www.remotehelpdesk.com/blog/?p=85</link>
			</item>
	<item>
		<title>Cisco promises faster Internet; Introduces CRS-3 Carrier Routing System</title>
		<description><![CDATA[Cisco has announced another catalyst for faster internet speeds that will make cloud computing, SaaS (Software as a Service) and off site managed hosting services and solutions more feasible.  The fuel Cisco added to the bandwidth fire is a new CRS-3 internet backbone router.  This new carrier routing system boasts impressive performance and capability improvements [...]]]></description>
		<link>http://www.remotehelpdesk.com/blog/?p=100</link>
			</item>
	<item>
		<title>Cisco Network Infrastructure Hardware Delays</title>
		<description><![CDATA[Though it didn&#8217;t make many headlines, those in the IT Managed Services space relying on Cisco are acutely aware that their increasing lead times on products peaked in February.  While it&#8217;s true that in the past some resellers have had shortage issues, we don&#8217;t see that happen with large purchasing services that manage their volume and [...]]]></description>
		<link>http://www.remotehelpdesk.com/blog/?p=74</link>
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