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Infrastructure Management
StrongHold
America's Remote Help Desk

Infrastructure Management

ARHD helps you achieve your IT goals efficiently and affordably with effective networking and software technologies. We understand your business has specific needs and we prioritize those needs and IT objectives. By understanding your business goals, we develop the right infrastructure for your organization. ARHD understands the steps to install or upgrade your network from the initial planning through the implementation to provide total support solutions for your environment.

(Click on sections below for more info.)

Infrastructure Assessment

The Infrastructure Assessment provides your organization with a comprehensive understanding of your current IT operations and recommendations for the future.

Special Benefits Include:

  • Identify potential problems
  • Prioritizing needs
  • Develop a strategic IT plan
  • Reduce or eliminate unexpected system failures
  • Maintain vital communications
Infrastructure Design

Your Infrastructure design is key to improving your overall workflow and ensuring flawless project implementation. ARHD will help you to:

  • Develop automated solutions for your company to manage business data
  • Maximize your existing technology
  • Recommend and implement cost-effective software solutions
Project Implementation

ARHD provides years of high-quality, hands-on technical experience to ensure projects are executed correctly and efficiently.

  • Desktop Setup and Configuration
  • Networking Setup and Configuration
  • IT Security and Firewall Setup, Configuration, and Testing
  • Cabling
  • Software Installation and Upgrades
Proactive System Maintenance

Mission-critical technical operations often depend on proper and consistent system maintenance.

ARHD maintenance services include:

  • Network Upgrades
  • Network Monitoring
  • Software Upgrades
  • Virus Software
  • Review of Desktops and Network Configuration
Disaster Recovery

Backups ensure the continuity of operations should something go wrong with your network.

Specific ARHD backup services include:

  • Backup Management Plan Design
  • Backup Tape Setup, Rotation, Security and Restoration Testing
  • Backup Documentation
  • Restoration Plan Design

Troubleshooting

Receive immediate, expert technical help to get you up and running quickly with ARHD’s troubleshooting services:

  • Immediate access to experts who are familiar with your system
  • Active management of your problem
  • Escalation management
  • Team approach

 

ARHD
 America's Remote Help Desk 

6400 Ridge Road, Suite 11, Eldersburg, MD 21784
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Phone: 866.727.8330  /  Fax: 410.549.2756

6400 Ridge Road, Suite 11, Eldersburg, MD 21784
Phone: 866.727.8330  /  Fax: 410.549.2756